Prime Security Bank Internet Banking Terms and Conditions Agreement and Disclosure Statement
This agreement states the terms and conditions that apply when you use the Prime Security Bank Internet Banking Service. The terms and conditions detailed below are to be added to the terms and conditions you have already received in relation to any accounts you have with us or for any services you have obtained from us. You must follow all of our instructions and procedures applicable to the services covered under this agreement. This agreement is subject to the laws of the United States of America and the State of Minnesota. To the extent that the laws of another State may apply, you agree that the State of Minnesota will have jurisdiction.
The terms “we”, “us”, “our”, and “Bank”refer to Prime Security Bank and any of its affiliates. The terms “you”and “your”refer to the user of the site who establishes an Internet Banking Customer Account with us, or that uses or is authorized to use an Internet Banking Identification Code (User ID) and Password or other means to establish access. The term “Internet Banking Service”refers to the service provided by the Bank that will allow you to access your accounts via the internet by means of a personal computer or any other means we authorize or allow. Internet Banking provides a number of options including the ability to make loan payments, access and transfer funds between accounts, change your address, and view your statements.
Internet Banking User ID and Password
To access our Internet Banking Service, you must use the User ID and Password and/or other means of access that we provide to you for your Internet Banking Customer Account. It is your responsibility to safeguard this User ID and Password. Anyone who is given or obtains access to your User ID and Password and/or other means of access will have full access to your accounts at the Bank. You agree to notify us immediately upon theft or compromise of your password or upon discovery of any transactions that you did not authorize. Upon three unsuccessful attempts, your access to the system will be revoked. To re-establish access, you must contact us to have your password reset or obtain a new temporary password.
You understand the importance of your role in preventing the misuse of your account through the Internet Banking Service and agree to review your paper statement promptly for each account you have with us for misuse. You understand that identification information by itself or in combination with account information may allow unauthorized access to your account. Your User ID and Password are intended to provide security against unauthorized entry and access to your accounts. Banking data transferred over the internet is encrypted in an effort to provide security during transmission. Our system utilizes identification technology to verify that the sender and recipient of any system transmissions can be appropriately identified by each other.
Prime Security Bank is not responsible for any electronic viruses that you may encounter. We encourage users to routinely scan their personal computers and diskettes using a reliable virus detection product. Viruses should be isolated and removed. Undetected viruses or viruses that have been detected and not promptly removed may lead to corrupted files, programs, and hardware.
Internet Banking Account Owner Information
In order to obtain access to an account, you must be a direct owner on the account. You may not designate an account for internet access if it is an account that requires more than one signature for withdrawals.
Internet Banking Transactions
You, or anyone you have authorized by giving them your Internet User ID and Password or other means of access, may perform the following transactions
Make transfers between your qualifying accounts to the extent authorized.
Obtain information that we make available about your qualifying accounts.
Obtain other services and perform any other transactions that we authorize.
Please note that we are not bound by any limitation on authority that you may have placed upon the person(s) to whom you have authorized access to your account(s).
Limits on Internet Banking Transactions
You must have enough collected funds in the account from which you instruct us to make the transfer or payment. If you do not have collected funds sufficient to cover the amount of your transfer or payment request, we may but are not obligated to complete the transfer or payment.
For savings accounts, Checks, POS, ACH, payment orders to a 3rd party and transfers (telephone, online, pre-authorized, overdraft protection transfers, POS) from your account are limited to 6 per month. Transactions conducted in person are unlimited. If you exceed the transfer limit, we will notify you. If, after notification, you continue to exceed the pre-authorized transfer limit we will close your account and send you the account balance or transfer your account balance to a transaction account that allows unlimited withdrawals. You also agree to be bound by any other terms and conditions you received when you opened your deposit account, or that you may have received subsequent to opening your deposit account.
Our Liability for Failure to Complete Transfers or Payments as Requested
If we fail to complete a transfer or payment from your account on time or for the correct amount, we will generally be liable for your losses and damages. A few exceptions where we will not be liable are detailed below: Through no fault of the Bank, you do not have enough money available in the account from which the transfer or payment is being made, or the account from which the transfer or payment is to be made is closed or is not in good standing.
We reverse a transfer or payment due to insufficient funds, or the transfer or payment would cause you to exceed the credit limit established for your account(s).
If your computer equipment or ours is not working properly and the breakdown should have been apparent to you when you attempted to complete the transaction.
If you have not given us complete, correct, and current account numbers or other identifying information to allow us to properly complete the transaction.
You provide us with wrong, incomplete, or inaccurate information or fail to correct or tell us about any inaccuracy in the information you supplied to us, provided you were aware of the inaccuracy. You do not completely and properly follow our instructions.
You do not contact us in time for your transfer or payment to be received and credited by the time it is due. The funds in the account from which a payment or transfer is to be made is subject to a legal process or other claim or restriction that inhibits the transaction or circumstances beyond our control and prevents, delays, intercepts, or alters the transaction, despite reasonable precautions we have taken.
The failure was due to fire, flood, tornado or other natural disaster, or from the loss of a telephone line or other communication device, computer failure, or other circumstances beyond our control.
We have legitimate reason to believe that the requested transaction is unauthorized.
We have legitimate reason to believe that the requested transaction is fraudulent or otherwise illegal. We will also not be liable for any incidental or consequential damages resulting from our failure to complete your transfer or payment request.
Your Liability and Indemnity
You warrant that you will perform your obligations under the Internet Banking Terms and Conditions Agreement consistent with all applicable Bank rules and regulations. You also warrant that all of the information you provide to us is accurate, timely, and has been authorized by you. In the event that you breach any of the foregoing warranties, you agree to indemnify Prime Security Bank against any loss, liability, or expense. You also agree to hold Prime Security Bank harmless for any and all acts of employees or other persons to whom you grant access or who gain access to your Internet Banking Customer Account.
Internet Banking Service is normally available 24 hours a day, 7 days a week. However, we only process transactions and update information on business days. Our business days are Monday through Friday, with the exception of holidays. Transfers made after 3:00 p.m. CST will be processed on the next business day.
The transfers and payments you make on the Prime Security Bank Internet Banking Service will be detailed on the periodic account statements that we provide. You agree to notify us promptly if you change your address, or if you believe that there are any errors or unauthorized transactions on your statement(s).
Charge for Transactions
You agree to be charged for applicable Internet Banking transactions as shown below:
There is no charge for Internet Banking Service
Unauthorized Transactions and the Loss or Theft of Your Internet Banking User ID and Password
If you believe your Internet Banking User ID and Password or any other means of access to your account(s) have been lost, stolen, or used by someone else without your approval, please contact us immediately at:
Prime Security Bank, 1305 Vierling Drive, Shakopee, MN 55379
Voice (952) 403-6400 | Fax (952) 403-6272
Prime Security Bank. 201 Main Street, P.O. Box 219, Karlstad, MN 56732
Voice (218) 436-2151 | Fax (218) 436-2154
Contacting us immediately by telephone during bank business hours is the best way to limit your possible losses.
If a loss occurs in your account(s) and you notify us regarding the unauthorized transaction, your liability for the loss that occurred will be as follows:
If you notify us within 60 business days of discovering the loss, your liability for any losses that occurred will be limited to $50.00.
If you do not contact us within 60 business days after the discovery of the loss, theft, or unauthorized use of your Internet Banking User ID and Password and we prove that we could have prevented the unauthorized access to your account had we learned the information, your liability for any losses that occurred could be as much as $500.00.
Please contact us immediately if your paper statement indicates a transfer or payment that you did not authorize. If you do not notify us within 60 days after the paper statement was mailed to you, you may be responsible for the entire amount of the loss if we prove that we could have prevented the loss if you had told us in time.
If you have given someone your Internet Banking User ID and Password or other means of access and want to terminate that person’s access, you must change your password. Until you change your password, that person will have full access to your Internet Banking Customer Account.
Error Resolution Procedures
In case of errors or questions about your electronic transfers, telephone us at (651) 332-7600 or write us at: Prime Security Bank, 1595 Thomas Center Drive, Eagan, MN 55122, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
(1) Tell us your name and account number (if any).
(2) Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
(3) Tell us the dollar amount of the suspected error. If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly (5 business days for MasterCard POS transactions and 20 business days if the transfer involved a new account.) If we need more time, however, we may take up to 45 days to investigate your complaint or question. (90 calendar days if the transfer involved a new account, a POS transaction or a foreign transfer). If we decide to do this, we will credit your account within 10 business days (5 business days MasterCard POS transactions) for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account. Your account is considered new for the first 30 days after the first deposit is made, unless each of you already has an established account with us before this account was opened.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Prime Security Bank will only disclose account information to authorized third parties under the following circumstances:
As you access the Prime Security Bank Internet Banking Service for the first time, you will implicitly agree to be bound by the terms and conditions of this Internet Banking Terms and Conditions Agreement and Disclosure Statement.
You may terminate this Agreement at any time upon providing Prime Security Bank with a written notice. After you terminate your Agreement, you authorize us to continue making transfers that you have previously authorized until we have had a reasonable period of time to act upon your termination request. Once we have acted upon your termination request, your Internet Banking Customer Account will be cancelled and you will no longer be able to access your account information on the internet.
We may terminate this Agreement at anytime upon proper notice. If we terminate the use of your Internet Banking Customer Account, we reserve the right to make no further transfers or payments from your account(s), including any transfer(s) that you may have previously authorized.
If any provision of this Agreement shall be rendered unenforceable, the remaining provisions shall continue to apply.
You agree to abide by all of the terms and conditions contained therein at all times.